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Buyer questions

Enterprise Data Room Requirements: The Questions Procurement and IT Will Ask

Enterprise buyers rarely choose a data room on features alone. Procurement, IT and legal each bring a checklist. Here are their questions, and how the enterprise list scores the answers.

By Top Data Rooms editorsPublished 8 min read
Summarize this article

At a large company, choosing a data room is seldom the deal team’s decision alone. Corporate development or the legal team builds a shortlist, then IT security reviews the vendor, procurement negotiates the contract and the privacy office checks the data terms. Any of them can stop the process, and the most common reason is a requirement nobody asked about until the review began.

This guide sets out the questions each function typically asks, explains how our enterprise top 10 scores them, and states provider gaps only where our facts file records them.

Who reviews a data room in an enterprise?

FunctionMain concernTypical hard requirements
IT securityIdentity, access and assuranceSSO through the corporate identity provider, enforced multi-factor login, a current SOC 2 Type II or ISO 27001
ProcurementContract, cost and vendor riskMaster agreement terms, liability caps, insurance, predictable pricing, approved-vendor onboarding
Privacy or legalPersonal data and confidentialityData processing agreement, subprocessor list, transfer mechanism, deletion at end of term
IT operationsIntegration and administrationAPI access, user provisioning, central admin across rooms, audit log export
Deal teamRunning the processQ&A, permissions, reporting, support during deadlines

The deal team tends to judge vendors on the last row; the other four rows decide whether the vendor can be used at all. Asking their questions first saves weeks.

What will IT security ask?

Identity comes first. Most enterprise security policies require that staff log in to business applications through the corporate identity provider, so that access is granted, reviewed and removed centrally. That means single sign-on.

Access and IT features across the 18 tracked providers

Two-step login 14 of 18

Ansarada, Box, CapLinked, Citrix ShareFile, Datasite, DealRoom, Drooms, Ellty, Firmex, iDeals, Intralinks, Onehub, SecureDocs, SmartRoom

Single sign-on 7 of 18

Ansarada, Box, Citrix ShareFile, Datasite, iDeals, Intralinks, ShareVault

Public API 6 of 18

Box, CapLinked, Citrix ShareFile, iDeals, Onehub, SecureDocs

Native mobile app 4 of 18

Box, Citrix ShareFile, Datasite, Onehub

Two-step login is common. Single sign-on and a public API, the two items IT most often requires, are listed by fewer than half.
topdatarooms.net
Source: Top Data Rooms facts file, features field. Not listed means not in our facts; ask the vendor about plan availability.

Ask each finalist:

  • Is single sign-on supported, through which protocols, and on which plan?
  • Can external guests use two-step login while internal users use SSO in the same room?
  • Is user provisioning automated, or must admins create and remove accounts by hand?
  • Which attestation reports and certificates are current, and what do they cover?
  • Will you complete our security questionnaire, and do you have a standard one already filled in?

Assurance is the second block. Our facts list ISO 27001 for 12 providers and a SOC 2 listing for all 18, with one covering the hosting infrastructure rather than the vendor’s own service. Ask for the documents themselves, not badges.

Procurement looks at the contract and the vendor as a business. Legal and privacy look at what the vendor may do with the data.

AreaQuestionWhy it matters
PricingIs pricing published, or quoted per project, and what triggers overages?Quote-only rooms can grow after the committed term
TermWhat is the minimum term, the monthly rate after it and notice to cancel?Deals slip; budgets do not
LiabilityWhat is the liability cap for a data breach?Standard caps may be far below deal value
Data termsIs there a data processing agreement and a current subprocessor list?Required by most privacy programs
ExitWhat is returned at close, in what format, and when is data deleted?Defines how long deal data outlives the deal
Multi-roomCan many rooms run under one account with central admin and billing?Corporate development teams run several processes a year

Multi-room administration is easy to overlook. A company running several acquisitions a year wants one contract, one admin console, reusable folder templates and consolidated audit exports, not a new vendor onboarding every time.

How does the enterprise list score these requirements?

The list reweights our six criteria for a large buyer: Data protection 30%, Diligence toolkit 30%, Deal support 22%, Checklist breadth 10%, Ease of adoption 5% and Cost predictability 3%. It then adds bonus points for the items IT and procurement most often require.

Enterprise list top 10: bonus items in our facts

ISO 27001SSOPublic APIEnterprise focusList score
Ellty––––100
iDeals✓✓✓✓99
Datasite✓✓–✓97
Intralinks✓✓–✓95
Ansarada✓✓––92
Drooms✓–––88
SmartRoom✓–––87
Firmex✓–––86
Box✓✓✓–86
ShareVault✓✓––84
Ellty ranks first without any of the four bonuses. iDeals is the only room earning all four.
topdatarooms.net
Source: Top Data Rooms facts file and enterprise list rule: ISO 27001 +1.5, SSO +1.5, public API +1, enterprise focus +1.5.

The bonuses explain most of the order behind Ellty. iDeals, Datasite and Intralinks each pair high protection and toolkit marks with ISO 27001, SSO and an enterprise focus. Intralinks, a long-established platform for regulated buyers, scores among the highest Data protection marks we give; its profile also records the gaps in our facts, no public API and no e-signature, and quote-only pricing. Ellty earns none of the bonus items; our facts list no SSO, no public API and no ISO 27001 for it, which an enterprise IT team should weigh directly. The Datasite vs Intralinks page compares the two most common enterprise finalists in detail.

Related top list Top 10 enterprise virtual data rooms For large corporates, banks and regulated institutions: protection, toolkit and support depth, with credit for SSO, APIs and ISO 27001. 1Ellty2iDeals3Datasite See the full list →

Where do enterprise reviews most often stall?

Three points cause most delays. The first is single sign-on discovered late: the deal team picks a room, IT asks how staff will log in, and the answer is a separate password with two-step login. Some security teams accept that for a time-limited deal room with external guests; many do not. The second is the liability cap. Standard vendor terms often cap liability at fees paid, which can be a few thousand dollars against a transaction worth hundreds of millions, and legal will want it discussed. The third is the subprocessor list, particularly where AI features send document text to a model provider that has not been through the company’s own vendor review.

Each of these can be resolved, but not quickly. Raising them in the first vendor call, rather than after the deal team has chosen, is what keeps an enterprise selection inside a deal timetable.

What should be in the vendor review pack?

Ask every finalist for the same set of documents at the same time, so reviewers can compare like with like.

Enterprise vendor review pack

  • Current SOC 2 Type II report and any bridge letter, with the system name and period.
  • ISO 27001 certificate with scope statement and expiry date, if listed.
  • Completed standard security questionnaire, or answers to your own.
  • Single sign-on and provisioning documentation, with the plan it requires.
  • Data processing agreement, subprocessor list and transfer mechanism.
  • Master agreement or order form, with liability, term, overage and exit terms.
  • API documentation, if your IT team needs integration.

Running an enterprise data room selection

  1. 1
    Collect hard requirements first

    Ask IT security, procurement and privacy for their non-negotiables before the deal team builds a shortlist.

  2. 2
    Filter, then rank

    Remove providers that do not list a hard requirement such as SSO, then use the enterprise list to order the rest.

  3. 3
    Send one review pack request

    Ask every finalist for the same documents on the same date, with a deadline.

  4. 4
    Run reviews in parallel

    Let security, procurement and privacy review at the same time rather than in sequence.

  5. 5
    Approve before the deal

    Aim to have at least one approved vendor on file before the next process needs a room.

The feature checker filters all 18 providers on SSO, API, two-step login and the other checklist items, which is a quick way to see who survives the IT filter.

Frequently asked questions

What are the main enterprise data room requirements?

Single sign-on through the corporate identity provider, current SOC 2 or ISO 27001 assurance, a data processing agreement and subprocessor list, predictable contract terms, central administration across rooms and, for some teams, a public API.

Which data rooms support single sign-on?

In our facts, 7 of 18 providers list SSO: iDeals, Datasite, Ansarada, Intralinks, Box, Citrix ShareFile and ShareVault. Confirm the plan it requires.

Which data room ranks first for enterprise buyers?

On our current enterprise list, Ellty ranks first, followed by iDeals on 99, then Datasite and Intralinks. The list weights data protection, toolkit and deal support most heavily.

How long does an enterprise vendor review take?

It varies by company, but security and procurement reviews often take several weeks. Start them before a live deal needs the room.

Do enterprises need a data room API?

Only if IT wants to connect the room to other systems, such as automated provisioning or document management. In our facts, 6 of 18 providers list a public API.